The Valor Fitness Warranty covers all of our products for intended use only simply meaning, use the product how it is meant to be used with the appropriate corresponding equipment and exercises. As a fitness company, we encourage vigorous use of our products and if you encounter a problem, give us a call toll free at 844-277-1641 or email us at [email protected], and we will gladly take care of you.
Note: Under normal use (Bench Press, deadlifts, squats etc.) the Olympic bars with last years. Recently, with the growth in the CrossFit-like industry where workouts involve dropping the bars repetitively, bars with a bolted end (as opposed to a bearing) will eventually un-thread. This happens from constant impact that the bar was not designed to take on. Our website warranty page demonstrates this damage with a side by side of a bolt taken from a bar that has been used in the recommended fashion for at least a year and a comparison bolt that has been taken from a bar with repetitive dropping exercises. Illustrated is the wear on the bolt threads concluding to the end result of bar failure.
Note: The BP-10, BPP-10 and BPX-10 Bumper Plate are NOT designed or intended to be dropped on the bar without any additional weight plates. Product testing and development has shown that by dropping an Olympic Bar (See bar note) while using only 10lb plates can result in damage and compromise the integrity of the 10lb plate. During our product testing however, it was also discovered that using at least a 25lb plate (BP-25, BPP-25, BPX-25) in conjunction with the 10lb plates, the damage does not occur. Furthermore, Valor Fitness warranty does not cover damage to the BP-10, BPP-10 or BPX-10 plates caused by this improper use nor damage to plates caused by resting the bar on the floor using only 10lb plates as similar damage may occur.
Note: Be sure to use caution and care when assembling the unit, do not over tighten screws as it may cause wood to dimple, chip and/or snag on flooring surfaces.
Valor Fitness warranty may require the item to be returned to Valor Fitness at the owners expense for inspection. Images of damage to products may be required to be emailed to use prior to issuing a return authorization. Warranty issued to the original purchaser only- non transferable. Proof of purchase may be required for warranty claims. Valor Fitness retains the right to inspect the item(s) and determine the best method to make our customer whole, either by replacing the item(s) with an exact or similar item(s), partial or full refund or product credit towards future purchases. All warranty claims must be made within the specified time period as noted. Valor Fitness generic warranty states 3 Year Frame, 2 Year Pad, 2 Year Cable, 1 Year Popper Pin is intended where applicable. Some products may not come with a bench, therefore the stated pad warranty would not apply etc.
Warranty terms are specified above and begin from date of purchase to the original purchaser only, non-transferable. Any claim made during this warranty period does not extend the warranty. (In other words, a new warranty period does not start over again once a product has been repaired or replaced. The original warranty period still stands and will expire as stated above.)
Please call toll free 844-277-1641 or 727-895-9525 to make a warranty claim. Customers may also email Valor Fitness at [email protected]
This warranty is intended to supersede any previous warranty either written or implied by all third parties or Valor Athletics Inc.